Exporting returns

Webservice URL : https://sws.spartoo.com.hr/mp/xml_export_returns.php

This webservice allows you to get information about returns created after a specific date, whether from a return ID or via an order ID.
The returns can be filtered by status.

Each return contains only one product.

List of Parameters



Parameter Description
partner Must contain your unique code :
date The start date from which you would like to select orders. Format: timestamp
oID Order code
rID Return code
statut Status of returns to download. If the parameter is not specified, it will select all returns.
> See the list of statuses

The partner parameter is required, as well as one of the following three parameters: date, oID or rID. The statut parameter is optional.

XML format returned


<root>
	<returns>
		<return>
			<return_id>string</return_id>
			<return_date>[DATE]</return_date>
			<return_status_name>string</return_status_name>
			<return_status>int</return_status>
			<return_reason>string</return_reason>
			<order>string</order>
			<product>
				<products_reference>string</products_reference>
				<products_name>string</products_name>
				<products_spartoo>int</products_spartoo>
				<products_manufacturers>string</products_manufacturers>
				<products_size>string</products_size>
				<products_color>string</products_color>
			</product>
			<errors>
				<error>
					<id>int</id>
					<description>string</description>
				</error>
			</errors>
		</return>
		<!-- ... Multiple "return" tags possible ... -->
	</returns>
	<statut>
		<id>int</id>
		<description>string</description>
	</statut>
</root>


List of webservice error codes


Kod Opis
1 Nema pogreške u parametrima
-1 The parameter partenaire has not been set up or it is empty
-2 The parameter partenaire does not exist
-3 A required parameter is missing (date or oID/rID )
-428 Vaš račun je deaktiviran. Više ne možete koristiti web servise.
-429 Prekoračili ste broj mogućih korištenja navedenog webservisa u posljednjih sat vremena.

XML response field description


Tag Description
return_id Return ID
return_date Date return registered
return_status_name Name of current return status
return_status ID of current return status
return_reason Return reason
order Order ID
product Product returned
products_reference Merchant's product reference
products_spartoo Spartoo's product reference
products_name Style name
products_manufacturers Brand name
products_size Size ordered
size_reference Reference of product size
products_color Product colour


XML return examples




Primjer neispravnog odgovora na poziv web servisa :

<root>
	<returns>
		<return>
			<return_id>EAJBCC</return_id>
			<return_date>	</return_date>
			<return_status_name><![CDATA[Čekanje primitka]]></return_status_name>
			<return_status>2</return_status>
			<return_reason><![CDATA[Neodgovarajuća veličina]]></return_reason>
			<order>90D813EA1A2365A8</order>
			<product>
				<products_reference><![CDATA[ABCD]]></products_reference>
				<products_name><![CDATA[ALL STAR HI]]></products_name>
				<products_spartoo><![CDATA[123456]]></products_spartoo>
				<products_manufacturers><![CDATA[Converse]]></products_manufacturers>
				<products_size>42</products_size>
				<products_color><![CDATA[Blanc]]></products_color>
			</product>
			<errors>
				<error>
					<id>-3</id>
					<description>Il manque un paramètre obligatoire ( date ou oID/rID )</description>
				</error>
			</errors>
		</return>
	</returns>
	<statut>
		<id>3</id>
		<description>Refusé</description>
	</statut>
</root>

Primjer ispravnog odgovora na poziv web servisa :

<root>
	<returns>
		<return>
			<return_id>EEAJBCC</return_id>
			<return_date>2013-04-22 17:56:36</return_date>
			<return_status_name><![CDATA[Čekanje primitka]]></return_status_name>
			<return_status>2</return_status>
			<return_reason><![CDATA[Neodgovarajuća veličina]]></return_reason>
			<order>90D813EA1A2365A8</order>
			<product>
				<products_reference><![CDATA[ABCD]]></products_reference>
				<products_name><![CDATA[ALL STAR HI]]></products_name>
				<products_spartoo>123456</products_spartoo>
				<products_manufacturers><![CDATA[Converse]]></products_manufacturers>
				<products_size>42</products_size>
				<products_color><![CDATA[Blanc]]></products_color>
			</product>
		</return>
	</returns>
	<errors>
		<error>
			<id>1</id>
			<description>Pas d'erreur de paramètres</description>
		</error>
	</errors>
	<statut>
		<id>4</id>
		<description>Colis reçu, retour accepté</description>
	</statut>
</root>